Your information.

What we collect and why

We collect information to provide safe healthcare, manage appointments, communicate with you and meet our legal and professional obligations.

This includes your contact details, your medical history and the clinical notes and photographs created during your care.

Your personal information is handled confidentially and stored securely.

Who we share it with

Your health information is not disclosed to anyone outside the clinic without your consent, except where we are required or permitted to do so by law, or where disclosure is necessary to protect your safety.

Access and correction

You may request access to the personal information we hold about you, and ask us to correct anything that is inaccurate or out of date. Contact the clinic and we will explain what is involved.

This website

This website uses Google Analytics to understand how the site is used — which pages people visit, roughly where in the world they are, and how they arrived. It sets cookies in your browser to do this. We use it to improve the site, and we do not use it for advertising.

Google Analytics never receives your name, contact details, medical history or anything else from your patient record. Nothing you tell the clinic is connected to it.

You can opt out for every website by installing Google's browser add-on, or by blocking cookies in your browser settings. The site works normally either way.

This website also uses the Meta Pixel, which tells Meta (the company behind Facebook and Instagram) which pages of this site you visit. We use it to measure our Facebook and Instagram advertising and to show our ads to people who have visited the site. If you are logged in to Facebook or Instagram, Meta may connect these visits to your account. Like Google Analytics, it never receives your name, contact details or anything from your patient record.

You can control how Meta uses this in your Facebook ad preferences, or stop it entirely by blocking third-party cookies or using a tracker-blocking browser extension.

We also use PromptWatch to see when people arrive here from AI assistants such as ChatGPT. It receives the address of the page you are viewing, the page that sent you here, and your browser's language and time zone. It sets no cookies and receives nothing that identifies you.

Fonts and images are served from this website's own domain, so simply loading a page does not send a request to any other company.

Concerns

If you have a concern about how your information has been handled, please contact the clinic at info@bloomaestheticclinic.com.au so we can look into it.