Before your appointment.

Acknowledgement of Country

Bloom Aesthetic Clinic respectfully acknowledges the Palawa people as the Traditional Custodians of Lutruwita (Tasmania). We pay our respects to Elders past and present and recognise their enduring connection to Country, culture and community. We are committed to providing an inclusive, welcoming and respectful environment for everyone.

Our philosophy

Our philosophy is simple: celebrate what makes you uniquely you. Cosmetic medicine should enhance your natural features, not change them.

Whether your goal is to support healthy, confident ageing, improve your skin health or simply feel a little more refreshed, our recommendations are always guided by safety, education and what is genuinely in your best interests.

We believe cosmetic medicine should never feel rushed or sales-driven. We take the time to understand your concerns, listen to your goals, educate you about your options and recommend treatments that are appropriate for you. Sometimes that may mean recommending no treatment at all.

Our hope is that every patient leaves feeling heard, informed, respected and confident in the decisions they make about their care.

Consultations and booking deposits

Every appointment at Bloom begins with an individual consultation and clinical assessment.

A booking deposit is required to secure your appointment. This deposit is not an additional charge and will be credited towards treatment where applicable.

Lines & Facial Movement — 30 minutes — $100 booking deposit

Includes consultation, clinical assessment and, where clinically appropriate, time to proceed with treatment. Your deposit will be credited towards treatment performed during this appointment.

Facial Volume & Balance — 60 minutes — $150 booking deposit

Provides additional time for a comprehensive consultation and, where clinically appropriate, time to commence one treatment. Your deposit will be credited towards treatment performed during this appointment.

Consultation Only — 30 minutes — $100 booking deposit

A dedicated consultation for those seeking professional guidance, an individual assessment and a personalised treatment plan without treatment being performed on the day. Your deposit may be credited towards a clinically suitable treatment booked within 12 weeks.

Treatment is never guaranteed and will proceed only when considered clinically appropriate and with your informed consent. There is no obligation to proceed.

If Nurse Sarah determines that treatment is not clinically suitable, your deposit will be refunded. If you are suitable but decide not to proceed, the deposit covers the consultation, assessment and personalised planning provided.

Our usual cancellation and rescheduling policy applies to all bookings.

Booking deposits and cancellations

Appointments at Bloom are reserved exclusively for you. A booking deposit of $100 or $150, depending on the appointment selected, is required to secure your booking.

When treatment proceeds, your deposit will be credited towards the cost of your treatment. Please refer to our consultation policy for information about Consultation Only bookings.

We understand that plans can change. If you need to cancel or reschedule, please provide at least 48 hours’ notice. With sufficient notice, your deposit may be transferred to your rescheduled appointment or refunded if you cancel.

Cancellations or rescheduling within 48 hours of your appointment, and failure to attend, will result in the booking deposit being forfeited. A new deposit will be required to secure another appointment.

Exceptional circumstances will always be considered with understanding and at Bloom’s discretion.

Children at Bloom

Children are welcome provided they can remain safely seated and independently occupied throughout your appointment.

For safety reasons, children cannot be held during treatment.

If your child becomes unsettled or requires your full attention, we may recommend pausing or rescheduling your appointment to ensure everyone’s safety.

Pregnancy & breastfeeding

For the safety of both mother and baby, Bloom Aesthetic Clinic does not provide cosmetic treatments during pregnancy or breastfeeding.

If your circumstances change after booking, please let us know and we’ll happily assist you in rescheduling your appointment.

Clinical photography

Clinical photographs may be taken to assist with assessment, treatment planning and documentation. These photographs form part of your confidential clinical record.

Separate consent will always be obtained before any images are used for education, marketing or promotional purposes.

Choosing not to provide consent for marketing images will never affect the care you receive.

Treatment suitability

Patient safety always comes first.

Bloom Aesthetic Clinic may recommend postponing or declining treatment where it is not considered clinically appropriate, safe or likely to achieve a reasonable outcome.

Where appropriate, alternative treatment options or referral to another healthcare professional may be recommended.

Medical disclaimer

The information provided on this website is general in nature and is intended for educational purposes only. It should not be relied upon as personalised medical advice. Every treatment has potential benefits, limitations and risks. These will always be discussed during your consultation so you can make an informed decision about your care. Treatment recommendations are only made following a comprehensive consultation, review of your medical history and clinical assessment by an appropriately qualified healthcare professional.

Emergency & aftercare

Your health and safety are our highest priority.

If you experience severe pain, significant swelling, difficulty breathing or believe you are experiencing a medical emergency following treatment, please call 000 immediately.

For urgent treatment-related concerns, please contact the Bloom clinic mobile on 0480 634 133.

If we’re unable to answer your call immediately, please leave a voicemail or send a text message and we’ll respond as soon as possible.

Your rights & responsibilities

At Bloom, you have the right to:

• Be treated with dignity, respect and privacy.
• Receive safe, evidence-based care.
• Receive clear information to support informed decision-making.
• Ask questions at any stage of your treatment journey.
• Decline treatment.
• Provide feedback or make a complaint without fear of discrimination.

To help us provide the best possible care, we ask that patients:

• Provide accurate and up-to-date medical information.
• Follow recommended aftercare advice.
• Treat our team with kindness and respect.

Complaints & feedback

At Bloom Aesthetic Clinic, we are committed to providing safe, respectful and patient-centred care. We welcome feedback and recognise that your comments help us continually improve the care and experience we provide.

If you have a concern or would like to provide feedback, we encourage you to contact us directly so we can listen, investigate and work with you to resolve the matter respectfully and promptly.

Email info@bloomaestheticclinic.com.au. We aim to acknowledge your enquiry as soon as possible and ask that you please allow up to 10 business days for a response while we carefully review your concerns.

Accessibility & inclusion

Bloom Aesthetic Clinic is committed to providing an inclusive environment that respects diversity and welcomes people from all backgrounds.

We are committed to providing care that is welcoming, respectful and accessible, and we will make reasonable adjustments wherever practicable to support your individual needs.